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Lean Service Creation

Futurice

Lean Service Creation is a methodology based on actual work done in hundreds of projects in a variety of different organisations by hundreds of designers, business managers, and developers - blending service design, user-crentric approach, lean business thinking, agile development and start-up mentality. 

All this knowledge and expertise is put together into a set of canvases and a handbook for you to download and use, for free.